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Terms & Conditions

1. Nature of Service

[Company Name] provides a platform for users to design and order custom-printed merchandise, including but not limited to apparel, stationery, and promotional items. By using our website, you agree to these terms.

2. User Content & Intellectual Property

  • Ownership: You retain ownership of any logos, designs, or text uploaded.

  • License: By uploading content, you grant [Company Name] a non-exclusive, royalty-free license to use, reproduce, and print the content solely for the purpose of fulfilling your order.

  • Warranties: You represent and warrant that you own the rights to the content uploaded. We do not print copyrighted material (e.g., Disney characters, famous brand logos) without proof of authorization.

  • Indemnity: You agree to indemnify [Company Name] against any legal claims or expenses arising from trademark or copyright infringement related to your custom designs.

3. Proofing and Accuracy

  • Digital Previews: The on-screen preview is a digital representation. Minor variations in color, positioning, and scale may occur between the screen and the physical product.

  • Final Approval: Once an order is placed, it is considered "Final Approval." [Company Name] is not responsible for spelling errors, low-resolution images, or design mistakes made by the user.

4. Color Matching (CMYK vs RGB)

  • Our printing process uses the CMYK color model. We cannot guarantee a 100% match to RGB colors seen on digital screens. Slight color shifts are inherent to the printing process and are not considered grounds for a refund.

5. Returns and Refunds

  • Customized Goods: Because items are custom-printed to your specifications, we cannot accept returns or offer refunds unless the product is physically defective or the print differs significantly from the approved digital preview.

  • Reporting Issues: Any defects must be reported within [7] days of delivery with photographic evidence.

6. Shipping and Delivery

  • Delivery timelines are estimates. [Company Name] is not liable for delays caused by logistics partners, weather, or incorrect address entries.

  • Risk of loss passes to the customer upon delivery to the carrier.

7. Right to Refuse Service

[Company Name] reserves the right to refuse to print any content that is deemed illegal, hateful, obscene, or incites violence.

8. Limitation of Liability

To the maximum extent permitted by law, [Company Name] shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.